Additional Clinics ANTE-NATAL 11.00 ~ 12.30 pm THURSDAY CH|LDREN’S 1.30 — 3.00 pm WEDNESDAY DISTRICT NURSE 11.00 — 12.00 noon MONDAY 11.00 — 12.00 noon FRIDAY Practice Nurse Clinics are held daily. Our nursing team comprises Gina Jones, Elaine Sharp, Nicola Treacher, Alison Worsfold and Pennie Stevens. Please ask the Receptionist for an appointment. They are available for advice on chronic disease management, health promotion, contraception and minor ailments. Childhood lmmunisations and Child Health Surveillance with the Health Visitor are carried out at the Children’s Clinic. Maternity Care is provided at the Ante—Natal Clinic by the Midwife and Dr Mary Rafla. Cervical Smears are available as part of a Well Woman check in the nurse clinics. Contraceptive Services are available with family planning trained Practice Nurses. Minor Surgery when appropriate, is carried out in the Practice Treatment Room. Well Man and Well Woman checks are available with the Practice Nurse. Over 75 Year Old Health Check — an annual health check is available for all patients over 75. Please let us know if you would prefer this to be carried out in your own home. Practice Nurse: Mrs G Jones SRN DCHP District Nurse: Mrs M Lawrence SRN DN Health Visitor: Mrs J Rowan RGN RM RVH FP Cert Midwife: Mrs J Withers RGN RM Disabled Access — the surgery is served by wheelchair access and toilet facilities for the disabled. Access to Medical Records — all patients are entitled to have access to their medical records. If you wish to see your notes, please make an appointment with the Practice Manager. All information about you is strictly confidential. Information may be shared with other health— care professionals on a ‘need to know’ basis regarding your continuing care. We will always seek your written consent before releasing information to third parties. We are registered under the Data Protection Act. Suggestions — the Practice welcomes feedback from patients, and any ideas or suggestions you would like to make for improving the service we offer would be gratefully received. Complaints — in addition, we operate a Practice-based complaints procedure, a copy of which can be made available on request. If you do wish to make a complaint, we will deal with your concerns sensitively and quickly and would aim to resolve matters to your satisfaction. Please address any correspondence to Mrs Carol Bore, Practice Manager. This Practice contracts with the Canterbury & Coastal Primary Care Trust, Chestfield Medical Centre, Reeves Way, Chestfield, Whitstable, CT5 3QU. Telephone: 01227 795050. 09/04 Printed by Hayward Design - 01227 721864 ' www.hayward-design.co.uk 9? Drs Jones, Sykes & Rafla Patrixbourne Road, Bridge Canterbury CT4 5BL Tel: 01227 831900 ° Fax: 01227 832967 Dr D M Jones MB BS MRCGP (male) (London, 1982) Dr P H Sykes MB BS DRCOG (male) (London, 1985) Dr Mary Rafla DCH DRCOG MRCGP (Dublin, 1979) Dr R Poole MB ChB MRCGP (male) (Birmingham, 1998) Dr Pippa Dawber MB BCh MFGP (Witwatersrand, S Africa, 1986) Bridge Health Centre is situated in the centre of the village and provides medical services to patients from Bridge, South Canterbury and villages within a surrounding radius of approximately 5 miles. ast Stourmouth Q Westmz-rsh . Elmstone Q Lower Hardres Blshopsboume Petham Kingston ‘ s E N in Bossingham O stalling ‘win is In addition, we have a second surgery which serves patients registered in the Littlebourne area. This is situated at The Corn Stores, Nargate Street, Littlebourne, Canterbury CT3 1UH. Telephone 01227 721515. We are a training Practice, which means we are actively involved in the training and education of new GPs and have a Registrar working as part of our team. On occasions, medical students will also be working alongside the doctors. New Registrations — patients who live within the area specified above, and who wish to join the Practice will be accepted onto the list. Whilst we do not have individual lists, you do have the right to express a preference for a particular doctor. As part of the Registration process, you will be offered a Health Check, which will include a discussion on your general health and an examination carried out by the nurse. Surgeries are by appointment. We aim to offer appointments within 24 hours, and always on the same day if you feel it is necessary. Please telephone or call in at the surgery to book an appointment. Surgery Hours Monday 8.45 -10.30 am 4.30 — 6 pm Tuesday 8.45 ~10.3O am 4.30 —~ 6 pm Wednesday 8.45 — 10.30 am 4.30 — 6 pm Thursday 8.45 — 10.30 am Friday 8.45 —10.30 am 4.30 — 6 pm Telephone Advice— if you need to speakto a doctor or nurse on the telephone you can leave a message with the receptionist who will arrange for you to be called back. Home Visits are made at the discretion of the doctor. We would generally expect patients to come to the surgery, whenever possible, where the facilities are available for a thorough examination. Out of Hours —— from 6.30 pm weekdays until 8 am the following morning (and all weekend), the local Primary Care Trust are responsible for providing out of hours care through StourCare. If you need help or advice when the surgery is closed, please ring 0844 800 1234. NHS Direct is a 24 hour nurse—led advice line, which provides an alternative source of help. They can be contacted on 0845 4647 or their website is a useful source of information. www.nhsdirect.nhs.uk Dispensing Facilities (medicines) are available nearby at Bridge Pharmacy. A delivery service operates to the villages of Barham and Kingston. Repeat Prescriptions— please deliver your Repeat Prescription Card to the surgery and allow 48 hours (2 working days) before the prescription is needed. Complementary Medical Clinics The Littlebourne and Bridge Complementary Medical Clinics have developed over a number of years and consist of a team of doctors and complementary medical practitioners, providing an extended range of services to patients in addition to general medical care. Some of these services are available as NHS therapies, whilst others are available privately to patients. Please telephone the surgery for further information. Patients’ Responsibilities — it is the patient’s responsibility to keep appointments and to arrive on time. If, for whatever reason, it is not possible to keep an appoint- ment, the patient or their representative should always telephone to let us know. The Practice operates a zero tolerance policy with regard to patients who are violent or aggressive to any of the doctors or staff working from the Health Centre. This means that a patient may be immediately removed from the Practice list should a situation occur resulting in staff being physically or verbally threatened or abused. Additional Clinics ANTE-NATAL 2.00 — 4.00 pm alternate Wednesdays CHILDREN'S 1.30 — 3.30 pm alternate Wednesdays Practice Nurse Clinics are held daily. Our nursing team comprises Gina Jones, Nicola Treacher, Pennie Stevens, Kelly McQui||an and Hazel Bratton. Please ask the Receptionist for an appointment. They are available for advice on chronic disease management, health promotion, contraception and minor ailments. Childhood Immunisations and Child Health Surveillance with the Health Visitor are carried out at the Children's Clinic. Maternity Care is provided at the Ante-Natal Clinic by the Midwife and Dr Mary Rafla. Cervical Smears are available as part of a Well Woman check in the nurse clinics. Contraceptive Services are available with family planning trained Practice Nurses. Minor Surgery, when appropriate, is carried out in the Practice Treatment Room. Well Man and Well Woman checks are available with the Practice Nurse. Nurse Practitioner: Robina Forrest Practice Nurse: Gina Jones District Nurse: Trish Campbell Health Visitors: Emma Browning and Catharine Masters Midwives: Lesley Dye and Rachael Chapman Disabled Access — the surgery is served by wheelchair access and toilet facilities for the disabled. Access to Medical Records — all patients are entitled to have access to their medical records. If you wish to see your notes, please put a request in writing to the Practice Manager. All information about you is strictly confidential. Information may be shared with other healthcare professionals on a ‘need to know’ basis regarding your continuing care. We will always seek your written consent before releasing information to third parties. We are registered under the Data Protection Act. More information can be found in the leaflet — ‘Your Information — What You Need to Know’ — available from Reception. Suggestions - the Practice welcomes feedback from patients, and any ideas or suggestions you would like to make for improving the service we offer would be gratefully received. Complaints — in addition, we operate a Practice—based complaints procedure, a copy of which can be made available on request. If you do wish to make a complaint, we will deal with your concerns sensitively and quickly and would aim to resolve matters to your satisfaction. Patients, carers and relatives can be reassured that they will not be unfairly treated or discriminated against as a result of making a complaint. All complaints are viewed by the Practice as a learning experience. Please address any correspondence to Mrs Emma Ray — Practice Manager. This Practice contracts with Eastern & Coastal Kent Primary Care Trust, Brook House, John Wilson Business Park, Chestfield, Whitstable, Kent CT5 3QT. Tel: 01227 795050. LOIL Bridge Health Centre Drs Jones, Sykes, Rafla & Hinksman Bridge Health Centre Patrixbourne Road Bridge Canterbury CT4 5BL Tel: 01227 831900 Fax: 01227 832967 Email: eck—pct.bridgeadmin@nhs.net www.bridqeandlittlebourne. nhs. uk email: eck-pct.bridgeadmin@nhs.net Dr D M Jones MB BS MRCGP (male) (London, 1982) Dr P H Sykes MB BS DRCOG (male) (London, 1985) Dr Mary Rafla DCH DRCOG MRCGP (Dublin, 1979) Dr] Hinksman BA MB BS MRCGP (male) (London, 2003) Dr R C Browning MB BS DRCOG (male) (Newcastle, 1975) Bridge Health Centre is situated in the centre of the village and provides medical services to patients from Bridge, South Canterbury and villages within a surrounding radius of approximately 5 miles. W931 Stout. ' h» Jfll Grove , . Siaurrmmh A ' Qwaszmarsh restan . ‘ 5::-dmmh Q Ufiimsmna Wi ambreawi S A CANTERBURY A357 0 . N glihfim . Ash V . . . Wmgham 4 V Staple. . ‘-3 . Ealiasbaume » 2 a sand mane ‘ Pairlaclmuma U 3123065 , M'°"”“I § czmsrenaenp fiLawerHar:lras ‘V g , Aylemham lW““9*°"* Eilshopsbmrrne " P m K'ngsir:n ‘ ea mg l Worrwenswoici E Barham ‘ gamgfi Snsslngham rise 0 $3 M 4! Staliing . ‘i"ll'l.3 A2 In addition, we have a second surgery which serves patients registered in the Littlebourne area. This is situated at The Corn Stores, Nargate Street, Littlebourne, Canterbury CT3 1UH. Telephone 01227 721515. We are a training Practice, which means we are actively involved in the training and education of new GPs and have a Registrar working as part of our team. On occasions, medical students will also be working alongside the doctors. New Registrations — patients who live within the area specified above, and who wish to join the Practice will be accepted onto the list. Whilst we do not have individual lists, you do have the right to express a preference for a particular doctor. As part of the registration process, you will be offered a Health Check, which will include a discussion on your general health and an examination carried out by the nurse. Surgeries are by appointment. We aim to offer appointments within 24 hours, and always on the same day if you feel it is necessary. Please telephone or call in at the surgery to book an appointment. Alternatively, you can request a telephone consultation with either the doctor or nurse. The receptionist will pass on the message and ask someone to call you back. The Practice is open daily from 8 am - 6.30 pm (8.30 pm on Thursdays) GP Surgery Hours: Monday 8 30 am — 12 pm 4 — 6 pm Tuesday 8 30 am — 12 pm 4 — 6 pm Wednesday 8.30 am — 12 pm 4 — 6 pm Thursday 8 30 am — 12 pm 4 — 8.30pm Friday 8 30 am - 12 pm 4 — 6 pm Extended Opening — the Practice provide extended opening on Thursday evenings. Appointments can be booked in advance with a doctor or nurse up to 8.30 pm. Home Visits are made at the discretion of the doctor. We would generally expect patients to come to the surgery, whenever possible, where the facilities are available for a thorough examination. Out of Hours — from 6.30 pm weekdays until 8 am the following morning (and all weekend), the local Primary Care Trust are responsible for providing out of hours care through South East Health. If you need help or advice when the surgery is closed, please ring: 03000 242424 NHS Direct is a 24 hour nurse-led advice line, which provides an alternative source of help. They can be contacted on 0845 4647 or their website is a useful source of information — www.nhsdirect.nhs.uk Test Results — please telephone the surgery between 2 and 4 pm if enquiring about test results. Dispensing Facilities (medicines) are available nearby at Bridge Pharmacy. A delivery service operates to the villages of Barham and Kingston. Repeat Prescriptions — please deliver your Repeat Prescription Card to the surgery and allow 48 hours (2 working days) before the prescription is needed. Complementary Medical Clinics - The Littlebourne and Bridge complementary medical clinics have developed over a number of years and consist of a team of doctors and complementary medical practitioners, providing an extended range of services to patients in addition to general medical care. Some of these services are available as NHS therapies, whilst others are available privately to patients. Please telephone the surgery for further information. The Practice as a Service Provider — the Practice keeps a record of any financial interests in provider organisations. Information is posted on the noticeboard. To view the register, or for more detailed information, please contact the Practice Manager. Patients’ Responsibilities - it is the patient’s responsibility to keep appointments and to arrive on time. If, for whatever reason, it is not possible to keep an appointment, the patient or their representative should always telephone to let us know. The Practice operates a zero tolerance policy with regard to patients who are violent or aggressive to any of the doctors or staff working from the Health Centre. This means that a patient may be immediately removed from the Practice list should a situation occur resulting in staff being physically or verbally threatened or abused. November 2012 About us We are Ruth Foden and Sue Hunter. We qualified as Complementary Therapists nearly twenty years ago and since then suoessfully work in both the private sector and the NHS. We have our own clinic: Holistic”: Health set in the heart of Centerbuity as well as clinics at Bridge Health Centre and ‘Littlebourne Surgery. We treat clients ofell ages, shapes and sizee, some come to see us with specific problems, others are referred by their GP, ma.nyju:st want to de-stresa and take some valuable time out. Holistic Health Gift Vouchers Perfect to give... ...wonderful to receive Appointment Times Ganterbury Monday 9311: - 7pm Tuesday 9am — 7pm Thur-sday 9am — Bpm Frldegy 9am ~ 7pm Bridge Wednesday 9am — 1pm Saturday 9am — 1pm Littlebourne Wednesday 9am —- 1pm Wednesday 2pm — 6pm 24 hours notice of cancellation would be appreciated. There will be 8. charge o1’£15 tbr missed appointments or late cancellations. Ruth Foden 8: Sue Hunter IFA 6: IFR QUAL.),PIGHT.M‘H1'8.I18T.GERT GOUNB. Holistic M Heal; H Complementary Health Therapies Telephone .0122?’ 4'78 4'78 Emadl I'uthfoden@holistic~hea.1th.net ‘ auehunter@hol5et1c-hea.1th.net I www.ho]istic-hea.1th.net Holistic Health Clinic V 62 Northgate Canterbury GT1 1BB M Clinics also at: V,‘ Bridge Health Centre Patrixboume Road Bridge GT4 BBL Littlebourne Surgery Nargate Street Littlebourne GT5 IUH Aromatherapy Back, Neck 8e Shoulders The ideal introduction to Aromatherapy. Using essential oils known for their purity and therapeutic qualities, this gentle massage helps bring relaxation and harmony to body and mind. 40 mins £35 A calming and soothing back, neck and shoulders massage with an additional foot or scalp massage. 1 hour £40 Full Body Aromatherapy sec An advanced sequence of highly specialised flowing and soothing massage movements to ease away every sign of stress and tension. 1 hour 80 mine The Ultimate Experience £70 All the luxury of a full body aromatherapy with the additional choice of one 50 minute facial, feet treat or reflexology. 2 hours Swedish Body Massage :45 An invigorating energising massage designed to ease and stimulate muscles in preparation for sports events, energetic holidays, running or walking etc. 1 hour 15 mins Deep Tissue Massage £35 The objective of this treatment is to ‘unstick’ the fibres of a. muscle while releasing deeply held patterns of tension through slow strokes and deep finger pressure on the constricted areas. This massage is both corrective and therapeutic. 30mins Reflexology £35 A non invasive treatment which provides a powerful means of restoring balance and encouraging the body’s natural repair mechanism thereby enabling it to function at its optimum level. 45mins Feet Treat £30 Heated bubbling foot spa, hard skin removal, rough areas smoothed and a. cooling refreshing foot massage leaving your ieet and lower legs ready for anything. 40 mins Hopi Ear Candles sso (Thermal Auricular Treatment) A relaxing and soothing treatment offering real and marked benefits for many problems and conditions associated with the ear, nose and throat areas. 40mins Skin Sensation see Body Wrap Treatment For satin smooth, healthy looking skin. Treatment includes: top to toe body brushing, detoxifiving and toning body wrap finishing _ with a deeply moisturising full body message. 1 hour 20 mins Organic Facial £45 Using the purest of products this nourishing treatment replenishes lost moisture so the epidermis is visibly refreshed and hydrated. Additional massage to neck, hands and feet stimulates the circulation and improves lymphatic drainage. 1 hour Holistic Health Gift ‘Vouchers Perfect to give... ...wonderful to receive Clinics: Orchard Street: Tuesday, Thursday and Friday. Bridge Health Centre: Thursday. Making an appointment: Telephone the receptionist to book yourself into a clinic. if you are self- funding your treatment, you do not need your doctor to refer you. Reception: For Orchard Street: Please call after 9.30 or leave a message at any time with your contact number and we will return your call. For Bridge Medical Centre: Please call between 8.30 and 6.30. There is no voicemail service here. Location: Orchard Street is 5 minutes walk from Canterbury West Station. Turn right into St Dunstans High Street and turn left at the Natwest Bank. The clinic entrance is on Church Street. Parking in Canterbury: Car parks: Canterbury West Station Street parking: Parking Meters in Orchard St., Church St and Cross St. There is some free parking in Queens Avenue. Fees: Payment at the time of treatment: Adult initial consultation: E 48.00 Follow up treatment E 38.00 Mother & Baby *5 48.00 Child (under 16 yrs) £ 30.00 Delayed Payment: Adult, initial consultation £50.00 Follow up treatment £40.00 Mother & Baby £50.00 Child (under 16 yrs) _ £32.00 Payment is requested In the form of a cheque or cash. Osteopathy is covered by most Health Insurance Schemes. *Please advise us if you are unable to attend. Failure to do so will incur a fee. Registered Osteopaths Alison Ley Nicola Fellows The Orchard Street Practice 43 Orchard Street Canterbury CT2 8AP Telephone 01227 379588 Bridge Health Centre Patrixbourne Road Bndge CT4 5BL Telephone 01227 831900 Osteopaths: Alison Ley Bsc (Hons) D0 Alison has been working as an osteopath in Canterbury since 1991. She trained at the European School of Osteopathy in Maidstone, where she continues to teach and assess undergraduate students. She also works at Bridge Health Centre, treating both NHS and self—funding patients. Nicola Fellows BSc (Hons) DO Nicola joined the practice in 2008. She also graduated from the ESO. where she assists in the teaching of osteopathy. Nicola is particularly interested in treating pregnancy~ related complaints, children and sports injuries. Osteopathy: Osteopaths are trained to recognise and treat many causes of musculoskeletal pain. We are mostly associated with treating problems like back pain but treat a wide range of conditions, including headaches. neck and shoulder pains, arm and leg pain, and pain due to faulty posture. We are trained to investigate and diagnose the underlying causes of pain and to carry out treatment. We use our hands to a variety of manipulative techniques (including cranial osteopathy) which enable us to treat a wide range of conditions in all age groups. Many patients in pain have a mechanical dysfunction of their joints or spine. This may include postural disturbances involving the hips. pelvis, shoulders, spine or muscle injuries or spinal disc injuries. Osteopathy is particularly helpful in speeding the recovery of such problems. Strains due to the postural changes during pregnancy and the effects of childbirth can cause spine and pelvic problems. An Osteopath can assess and treat such conditions. Osteopaths recommend ail babies have a postnatal osteopathic check- up. Children benefit from osteopathic care. ‘Cranial Osteopathy’ is a particularly gentle form of osteopathy and is used to help baby’s recover from difficult births. Conditions such as colic, glue ear. postural strains, growing pains and injuries can be treated with osteopathy. The aches and pains associated with ‘old age’ can be relieved by Osteopathy. Not all pain is due to ‘arthritis’ or ‘wear and tear’ and an assessment is often useful. Loss of ‘condition’ due to illness or lack of exercise may cause problems. Osteopaths are able to give advice about exercise and posture as well as help to ease the pain. visiting the osteopath: Your first appointment will involve a discussion of your concerns (case history) and a physical examination. It is normal for your osteopath to ask you to remove your outer clothing (undressing to your underwear) so that your posture can be assessed and some simple tests can be done. if you have any concerns with undressing please infonn your osteopath before examination begins. Whenever possible, treatment will be started on your first visit. Chaperones: Please bring a friend or family member with you if you feel you would like a chaperone during your consultation and treatment. Children: A parent or guardian should accompany chlidren under the age of 16. REIKI Reiki is an ancient Japanese system of energy healing using |ife—force energy. “Rei" means soul or spirit and “ki” means energy. The energy comes from the practitioners hands in a concentrated form of chi energy. This energy is channelled into you in the major and minor energy points of the body. It is a natural, drug free healing remedy. it is a non-invasive therapy so it can be given fully clothed. The benefits of Reiki are: it is relaxing Reduces stress Prevents illness it can speed up the natural healing process of the body it is a drug free therapy It enhances physical, mental and emotional well—belng O0 0000 1 hour £35 1 hour 30 minutes £50 Reiki workshops Level 1 £250 for 3 months A non—refundable deposit that is transferable to the course £80 Level 2 £325 for 3 months A non-refundable deposit that is transferable to the course £115 Master Teacher £700 for 3 months A non-refundable deposit that is transferable to the course £150 \ James Woodward VTCT jamesholistic@hotmai|.co.uk wwwjamesholistic. moonfruit.com Bridge Health Centre Patrixbourne Rd Nr Canterbury Kent CT4 5BL 01227 832901 or to contact me direct: 07890524036 (please leave a message if no reply, and I will call you back.) Cancellations: if you do need to cancel your appointment, please try to give at least 24 hours’ notice of the cancellation. A charge may be made if less than 24 hours notice is given. James Woodward Holistic Therapist VTCT Swedish Massage Aromatherapy Reflexology Reiki teacher Reiki practitioner Every Saturday 9am-1pm Bridge Health Centre Patrixbourne Rd Nr Canterbury Kent CT4 5BL 07890524036 01227 832901 REFLEXOLOGY Reflexology is a non-invasive therapy working on the feet, hands and ears, by applying pressure along the energy pathways. This stimulates the body’s natural healing process, benefiting the client both physically and emotionally. lt releases blockages caused by things like stress, injuries or disease. These blockages put the body out of balance leaving other areas of the body to compensate. Reflexology puts the body back into balance. The benefits are: o Balances energy - increases circulation and stimulates the nervous system a Pain relief - Prevents problems occurring - Detoxifies the body - Aids relaxation o It enhances physical, mental, emotional and spiritual well-being 1 hour £35 This will include the consultation. Sessions can be adapted to suit your preference. AROMATHERAPY Aromatherapy involves the use of essential oils blended to your needs to aid with physical, emotional and spiritual well- being. During the session I will also be using acupressure techniques. This will rebalance your body. I use light massage techniques helping you unwind and relax or ease any pain or tension in your body. The benefits are: - Rebalances your energy field a Promotes health and vitality 0 Can help many ailments and illnesses Full body 1 hour 15 -1 hour 30 minutes £50 Back, shoulders, neck, chest and arms 40 - 50 minutes £35 including the consultation and blending of the oils. SWEDISH MASSAGE Swedish massage is a smoothing therapy that manipulates soft body tissue such as joint and muscles. This can allow you to wind down and let your mind wander away from everyday stresses as your body releases all tension. The benefits are: c Relaxes the mind, body and soul 9 Increases lymphatic and blood flow - Eases muscular aches and pains - improves skin condition Full Body 1 hour £35 Back 30 minutes £20 This will include the consultation. Sessions can be adapted to suit your preference. Why do GPs sometimes charge fees? lsn’t the NHS supposed to be free? The NHS provides most health care to most people free of charge but there are exceptions such as prescription charges which have existed since 1951. The charge is made because the cost of the ser- vice is not covered under the NHS such as medical reports for insur- ance companies. Surely the doctor is being paid anyway? GPs are not employed by the NHS, they are self-employed and have to cover the costs such as staff, heat- ing & lighting, etc. in the same way as any small business. The NHS covers these costs for NHS work but not for non-NHS work. What is covered by the NHS and what is not? The Government’s contract with the GP covers medical services to NHS patients. Organisations such as insurance companies involve GPS in non—medical work because they are in a position of trust in the commLlnltY 0" because an employer wants T0 be sure that the information provided ls true. Why does it sometimes take nlY GP a long time to complete my form? Time spent completing forms and Dre- paring reports takes the GP away from the medical care of her/his patiefilS- Most GPs have a very heavy w0Fl-»\4~ui«».-am.’ melt! mm Pmsv.-at) mama ..-ago--.x.~.....:«.«».m«~« F ‘"""”“"’““"’ w nbflllflenlt Q ‘ W mu»-«we» um um: znnacmyvvaoi semu mm tmrmmmmo rma»-5" a auvat-povvmnwugu-fouwmu-.¢-rrtnwwv A Hwfvmnarteriwr wu«.—,«~,.;-mu. mw mmuumumi» -M.«..4u..m«m»eu .a.....«.».......;......«-«»-..«..».u...,.u. is my information secure? All information that is sent to your surgery via Patient Access is secure. Your personal de- tails are encrypted and protected using the highest standard internet security, so it cannot be intercepted. Only you and the surgery are able to see this information. If you have § any questions ask at reception Suggestions and Complaints Suggestions — the Practice welcomes feedback from patients, and any ideas or suggestions you would like to make for improving the service we offer would be gratefully received. Complaints — in addition, we operate a Practice—lb,avsed complaints proce" dure, a copy of which can be made available on request. If you do wish to make a complaint, we will deal with your concerns sensitively and qu-ici'°>~"*°«’*°v°m HEALTH FOR ALL ’,:f;,,“’,‘,’,,‘§f‘g,‘i-‘,,;’:“"‘ (Registered Charity No. 1076913) a E ' ? 1 S '1“ 70.5 BRIDGE HEALTH CENTRE Patrixbourne Road, Bridge, Canterbury CT4 5BL Tel. 01227 832901 August 2004 Dear Re: HEALTH FOR ALL I have great pleasure in enclosing the most recent Health for All Annual Report. I hope you will find the contents both interesting and encouraging. We are, as ever, most grateful for your interest and support, on behalf of everyone here and in India. - Many thanks. Yours sincerely M W 3/: Mark Jones on behalf of Health for All TRUSTEES: Mrs S Ashmore : Mrs S Blacker : Dr D M Jones : Mrs G Jones 2 Dr M Rafla : Dr P H Sykes ;«::::::~' . A . ,::3§: 004 with the poor for a better start Welcome to the Fifth Annual Report of Health for All This year’s Annual Report begins with news of the sad death of Mamta Kumari. Mamta became ill during the summer and after a long and difficult illness passed away in December 2003. Mamta will be remembered with great affection as the first village health worker working with Health for All. It was Mamta, supported and trained by Dr Verma, who first started to work in the villages. She developed the trust of the communities that enabled Health for All's work to continue. We will always be grateful. Mamta was the beginning of Health for All and she will be fondly remembered for laying the foundations for all that has followed. Nurse Neelam and Alpana have continued their wonderful work in the villages throughout the year, developing the Self Help Groups and providing nurse clinics. The year has mainly been spent consolidating the previous work. To build upon this it was recognised that training and the sharing of expertise from other areas of India would be required. It was, therefore, with great pleasure that, in December, the health team welcomed Mr Bahulekar and Dr Gupta, Social Scientist and Associate Professor of Medicine from the Mahatma Gandhi institute of Medical Sciences, Maharashtra. The Mahatma Gandhi institute is a teaching hospital in the Indian state of Maharashtra that has grown since the time of Mahatma Gandhi himself. Initially a small community hospital was started by Dr Sushiia Nayar. It has grown since then to become a Centre of Excellence for community medicine in India. We are extremely fortunate to have developed links with the institute over the years. The visit of Mr Bahulekar and Dr Gupta in December allowed them to look at the way in which the project has evolved and to provide their expertise and advice on its dievelopment. We are grateful to them and all at the Institute for this wonderful support. Their visit was followed, in January 2004, by the whole team from Bihar travelling to Maharashtra, for the second time. This time the team stayed for ten days and had a full and A demanding training programme that looked at the various aspects of community medicine and the development of women’s Self Help Groups. This experience was invaluable and we look A forward to building on this training and continuing the association with the Mahatma Gandhi Institute. Back in Bihar the village work, including Dr Verma’s clinics and the feeding programme at Dadpur, has continued. It remains a great pleasure and privilege to be in Dadpur on the day the food arrives. Here in the UK the fund raising activities also continue. We remain most grateful to everybody who continues to support the work of Health for All. One of our trustees, Sue Blacker, made her first trip to India this year to visit the project in Bihar. I hope you will enjoy reading Sue’s report. The work continues. Fund raising continues. Once again, your support is making a difference. On behalf of everybody here, and in lndia, thank you. Mark Jones A Visit to Bihar it is the end of a very special day and I can hardly believe that I am sitting in the village of Kanjiar, far out in the countryside of Bihar. It is like returning to a bygone age where people work in the fields with no modern equipment — just old—fashioned tools and much-valued animals to assist the work. Family homes are mud huts, possessions are few and the children do not have toys. But today I have seen for myself some of the improvements that HFA is making to their lives. This is actually the poorest and most underdeveloped state in India where those in greatest need have been neglected and virtually abandoned by years of poor governance. It is what has made them come to rely more and more on non—governmental organisations such as ours for basic health and education facilities. This morning, the united cry of “Namaste” from the neat rows of smiling schoolchildren gave us a very warm welcome, after which each of us was presented with a garland of marigolds. We, in turn, delivered letters from Barham School and distributed to some of the children hand—knitted jumpers, a gift from one of our UK supporters. Nearby a women’s self—help group was in progress. Some were busy at treadle sewing machines and proudly showed us what they were making. At lunch time several of us, together with the huge pan of specially prepared food, set off in the HFA vehicle for the bone—shaking journey to Dadpur where 100 or so children eagerly awaited our arrival. Far from the depressing sceneone might imagine, there was much joy and excitement as the children sat with their ptates waitingstoelbe served. This weekly meal of rice mixed with soya oil, a paste of potato and spiceslancl a hatcl-eboieledifl T T egg must seem like a banquet to these tiny souls and the main thing is that they are no llongerfi V mai—nourished, as in the past. Back at Kanjiar in the afternoon there were lengthy queues at both the Doctor’s and the . Nurse’s clinic. A woman sat before Dr Verma who explained that she was expecting hers seventh child. We were left to ponder the fate of a teenage boy with a large lump on his neck’. requiring specialist treatment, knowing that this would almost certainly not be possible. How we felt fora lad with a deep wound on his knee. The home remedy of packing with herbs had i failed to work and as health worker Sadheo cleaned the infected mess with surgical spirit, the poor boy squirmed and wailed at the stinging pain. Thankfully, a dollop of ointment and a clean bandage eventually brought welcome relief to us all. On another day, more warm greetings and garlands awaited us at the village of Vinabapuri. Due to the extremely difficult terrain, the vehicle could not go right into the village and we had to walk the last half mile or so, the health workers carrying all their equipment. They soon got started on their open—air clinic where a rather noisy queue consisting mainly of mums and babies patiently waited their turn. This village is paired with Littlebourne School who had sent a box of small gifts which were enthusiastically received by the children. One young girl was so delighted to receive some shampoo she immediately jumped under the gushing pump and soon had a head full of lather and the biggest smile! My visit to Bihar was a unique and unforgettable experience. It certainly made the work of HFA real a_nd l was able to see at first hand how, in a place so far away, in a culture so different from ours, it is possible to make a difference to peoples’ lives and help them towards a better future. Sue Blacker Receipts and Payments 2 November 2002 — 1 November 2003 £ £ £ Opening Balance: 19469 Income: Donations 24302 Re-claimed Tax 4400 Bank deposit interest 168 Total Income: 28870 48339 Expenditure: 1 4Educafion or 1 pa _ } Grants to village schools 8000 Health . V 1 Health Centre running costs/ , ;_i-Feeding Programme 13194 lndia—based Dlrector’s Allowance 1250 1 Administration 500 14944 4 f0Ot‘her Printing/Stationery/Postage 687 Sundry Expenses 1445 2132 Total Expenditure: 25075 Closing Balance: 23263 A busy Kanjiartlehll the Women"s E);ay,‘Ll organised by Alpana ’ A Sue and Gina, Health for All trustees and sweaters rm local supporter sqgrs e.- we use . iwaann ;a taursurrrrfllut HowYou Can Help We_are‘iln1jo$t;rgrateful for all donations. Many of our supporters give 5’rregu*l;a?Ti‘iy‘ei”by‘jstanding order arrangement which is particularly helpful VH3:é:\WEi»tn:fth,e.£‘Q“€gOing running costs. We are able to re—c|aim tax on all personjalyyldoenations made by taxpayers andlcompletion of a simple declaratiolneenables us to add a further to each £1 donated. For further details please contact Sue Blacker or Sharon Ashmore at: Health for All Bridge Health Centre llfaftrixbourne Road Produced by Hayward Design - 01227 721864 - www.hayward—design.co.uk HEALTH FOR ALL (Registered Charity No. 1076913) Patron: The Most Revd. and Right Hon. Rowan Williams, Archbishop of Canterbury BRIDGE HEALTH CENTRE Patrixbourne Road, Bridge, Canterbury CT4 5BL Tel: 01227 832901 : Fax: 01227 832967 July 2005 Dear M» ;L2u/ It is a pleasure to be sending this Health for All Annual Report to you. I hope you will be impressed with the achievements of the health team who continue to work in the most difficult conditions in Bihar. Your support, as always, is much appreciated by everybody in the UK and in India. Many thanks. Dr DM Jones Yours Trustees: Mrs S Ashmore : Mrs S Blacker : Dr D M Jones : Mrs G Jones : Dr M Rafla : Dr P H Sykes mu x m .;:&'.\'-w am .3.“ x W , .,::5§ 4% ith the poor for a better future , - Clinics are regularly HEALTH FOR ALL has now been in existence for six years, fundraising in the United Kingdom to develop health and education in Bihar, the most backward state in India. Health for All works within areas of asolute poverty where villagers had been denied access to the most basic forms of education and health care. In the past six years the successes of Health for All have included the provision of clean water, the eradication of malnutrition in Dadpur and the development of a marvellous health team working in the rural communities. I had been thinking for a while about the sixth Annual Report of Health for All, wondering what to include, how to bring everyone up to date with thiefwork. Then, at the end of April, I received a report from the health team in Bihar. The report looked at what they had been doing and what their work had achieved. As l read the contents I realised the Health for All Annual Report had, almost, been written for me. So here it is, the work and achievements of the team, in their own words. What The Health Project Does Now - The Health Project improves the health of the village communities in which it works. - Through education it empowers local women, in particular, to take responsibility for the health care of themselves and their families. A - Through micro credit initiatives it helps promotegihndepgei aftrclrsnew sources of income . Through the provision of clean water it helps if f if - it provides regular basic clinical services :ie - It provides advice and promotes di:scuss:liAdns-bin. reievaf particularly to women. A A‘ A‘ fives. and social issues; How Is It Doing This? - Through the establishment of women’s self help groups and micro credit gmupsiaaii project villages. _ c . g { ‘H . Through the appointment of volunteer village heaith workers. xiisl?lage.. _ ff,’ if L V - Through regular themed health related education as part of the shéetps . By showing health related videos to the village communities. L . - By offering support and training and basic equipmentto midwives in the vilfla:gess;}c,[“ A i What Is It Achieving? ._ -L , g - There has been a significant improvement in thie75l?ie;altii[stat.us of’ all village communities, particularly amongst children. t i - ln Dadpur Village the incidence of child malnutrition is now rare. - Through the midwives support programme birth procedures are now more hygienic and safer for both women and babies. A H A * ~ T - There has been tangible change in the confidence and status of women in the project villages. minor and serious conditions and have saved many lives. in an area like Bihar work such as this is unheard of. That we are now receiving reports of such high quality is an indicator of how much progress has been made in recent years. it is also a sign of how the communities Health for All serves have accepted and worked so successfully with Alpana, Nurse Neelam and the rest of the team. The Self Help Groups Alpana refers to have developed as a direct result of appraisal and training by members of the Mahatma Gandhi Institute of Medical Sciences, Maharashtra. Each week women in these groups have tried to save twenty rupees, just under thirty pence, to developjsavings to invest in means of generating their own income. In areas of such absolute poverty even twenty. rupees has not always been possible. But overall the groups have been successful and Health for All is now working with The Malzatma Gandhi Institute to support income generation through these groups. The front cover of this report shows Neelam, Alpana and Madhu attending a Self Help Group meeting in Dadpur, with Madhu leading the way in Health Education. I have had the privilege of attending these meetings and seen at first hand the changes that have been achieved. Our New Patron " werkiand achievements of Health for All were given a hu ‘ikchbishop of Canterbury Rowan Williams accepted ante ‘(material offer of support and gives us an opportunity .eXtteme.ly grateful to the Archbishop for his support S’ ge boost earlier this year when The main objective is, of course, to be able to continue the work th already takes place. T * levelopment of the Self Help Groups that give villagers a chance to improve their own live ill continue to be supported, as will the support for education, both of the children in th itlage schools and the women in the Self Help Groups. One particularly exciting prospect is continuing the work with the Mahatma Gandhi Institute. awe hope that in the future the Institute may be able to include the Kanjiar Rural Project in its {doctor placement scheme. With the support and guidance of Doctor Verma, a full time doctor 7 working in rural Bihar, this would be a wonderful achievement. Of course, full time health care will mean more expense and Health for Ali remains committed in its long-term aim of fundraislng to support this work. it of course supporters like yourself that make this possible. So, once again, thank you, for youritinterest and all your support. Dr Mark Jones 2005 _ in an area like Bihar work such as this is unheard of. That we are now receiving reports of such high quality is an indicator of how much progress has been made in recent years. it is also a sign of how the communities Health for All serves have accepted and worked so successfully with Alpana, Nurse Neelam and the rest of the team. The Self Help Groups Alpana refers to have developed as a direct result of appraisal and training by members of the Mahatma Gandhi Institute of Medical Sciences, Maharashtra. Each week. women in these groups have tried to save twenty rupees, just under thirty pence, to develop savings to invest in means of generating their own income. in areas of such absolute poverty even twenty rupees has not always been possible. But overall the groups have been successful and Health for All is now working with The Maljgatma Gandhi Institute to support income generation through these groups. The front cover of this report shows Neelam, Alpana and Madhu attending a Self Help Group meeting in Dadpur, with Madhu leading the way in Health Education. I have had the privilege of attending these meetings and seen at first hand the changes that have been achieved. Our New Patron "Gej?w£3tkysIa%nd achievements of Health for All were given a huge boostweagrlier this year when ietiixrghrbéishop of Canterbury Rowan Williams accepted an fievtita ljswnderful offer of support and gives us an opportunity tariff g;l;a;re[