Practice Hours

Monday f.4S am till 1.00 pm
2.00 pm till 5.30 pm
Tuesday 8.45 am till 1.00 pm

2.00 pm till 7.00 pm
Wednesday 8.45 am till 1.00 pm
2.00 pm till 5.30 pm

Thursday 8.45 am till 1.00 pm
2.00 pm till 7.00 pm

Friday 8.45 am till 1.00 pm
2.00 pm till 5.30 pm

Saturday 8.45 am till 12.30 pm

Emergency service

If you are in pain during surgery hours, please
telephone and every effort will be made to see
you as soon as possible.

For emergency treatment outside normal
surgery hours contact Dentaline on 01634
890300

Alternatively you can also contact NHS Direct
on 0845 4647 or www.nhs.direct.nhs.uk

Comment or complaints

Our practice takes all patients’ comments
seriously. If you wish to comment, make a
suggestion or complain, please contact the
practice receptionist.

F Abusive or violent behaviour

If a patient is abusive or violent to any staff,
treatment will be terminated and the police
and/or PCT informed. -

J

Practice location

We are located on the south side of Canterbury,
about 3 miles from the city centre.

Coming from Canterbury, the practice is located
on the old A2; follow the signs for Bridge, but do
not go onto the Bridge bypass. The practice is on
Bridge High Street, on the right hand side. It is
No. 78 next door to the bus shelter and the
stream.

If approaching from the south, we are on the left
hand side, located about 200 yards from the
church at the bottom of the hill.

There is usually adequate free parking space on
the street outside the practice.

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BRIDGE DENTAL
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78 High Street
Bfidge
Kent
CT4 5LA
Telephone:
01227 831110

George Hamill
BDS (Hons) Lond 1977
LCS RCS Eng 1978

Associates
Karen Leadbetter
BDS Lond 1986

Martin Southon
BDS Lond 1987
LDS RC5 Eng 1988

Victoria Wright
BDS Ncle 2002

Practice Information


Welcome to our Practice l

At our practice we extend a warm welcome to
all our patients. Whether you are new to the
practice or an established patient, we hope that
this leaflet will answer any questions you may
have.

Should you require any further information,
please feel free to ask.

We all, both dentist and staff, make every effort
to make your visit to the practice as pleasant as
possible.

It is our practice philosophy to promote dental
health at all times. Therefore we recommend
regular check-ups. These will also help keep
down the cost of your treatment.

Of course you may already attend regularly, in
which case you are probably fully aware of the
importance of dental health and your dental
appearance.

Appointments

May be made personally or by telephone. if you
wish to see a particular dentist, please tell the
receptionist when you book. Make a careful
note of the date and time of your appointment
and bring your appointment card with you.

If you have to cancel an appointment we
require, whenever possible, a minimum of 24
hours notice. This enables us to make
alternative arrangements — perhaps to see
someone in pain. A charge may be levied
against your account if appointments are
cancelled with less than 24 hours notice.

We always try to see you punctually, but
inevitably delays do occur, if we deal with
emergencies, or if someone's treatment takes
longer than anticipated, so please be patient if
you are kept waiting.

Should you need emergency treatment
yourself, telephone or call before 10 am if
possible, and the receptionist will arrange for
you to be seen as soon as possible.

If you are not in pain, please make a routine
appointment. Once you are registered as a
patient, we will try to make arrangements to
see you on a regular basis at appropriate
intervals.

Your first visit

This is likely to be primarily for examination and
to discuss any treatment that you might
require, so you may not have any treatment
carried out except for the relief of pain. At this
stage it is most important to notify the dentist
of any medical condition that you may have or
if you are taking any drugs, tablets, medicines
or pills at all. This is so that we can safeguard
your health during treatment.

Children under 16 should be accompanied by a
parent or guardian on their first visit, so we

can, if necessary, discuss their treatment.
Children should be seen from the time that the
first teeth are through, and then regularly
thereafter.

From time to time we may ask you to fill in a
Medical History Questionnaire to assist in our
diagnosis and treatment. This is confidential
Strict confidentiality of patients records and
information is maintained at all times. Patient
records will not be passed onto any third
parties without the patients express permission.

Our range of services

We offer a full range of services, including
cosmetic dentistry and home visits.

Our independent, private scheme is available for
adults who would previously have been seen
under NHS. This uses higher quality materials
and the latest techniques.

Denplan, a capitation/insurance scheme, is
available from some of the attending dentists,
specifically for those patients who are dentally
fit and stable, and suitable for a maintenance
based scheme.

NHS treatment is available to some adult
patients who are exempt from charges,
including those receiving income supports or
qualifying for help due to low income.

NHS treatment or private treatment will
continue to be available for children.

We have ground floor facilities which are
suitable for disabled patients, including those in
wheelchairs.

If you are worried about visiting the dentist, we
are able to help.

l Special services

In addition to routine treatment this practice
offers:

An orthodontic service - tooth straightening
Fissure sealing - to prevent tooth decay
Mouthguards - to protect your teeth

Cosmetic dentistry ~ for a better smile